Effective Date: January 27, 2026
Website: www.aestheticshub.pk
1. Introduction
Aesthetic Hub is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and procedures that we have in place to safeguard your privacy.
2. Information We Collect
We collect information when you book an appointment, visit our branches (Gulberg, Johar Town, Islamabad, or Sargodha), or use our website.
- Personal Identity: Name, age, gender, and CNIC (where required for medical records).
- Contact Information: Phone number (for appointment reminders/WhatsApp), email address, and residential address.
- Medical & Health Data: Medical history, skin types, allergies, current medications, and previous aesthetic procedures.
- Clinical Media: High-resolution “Before and After” photographs used for tracking treatment progress.
- Technical Data: IP address and browser type collected via our website for optimization.
3. How We Use Your Information
We use your data to provide a safe and personalized clinical experience:
- Medical Assessment: To determine eligibility for treatments like Hydrafacials, Laser Hair Removal, PRP, or Skin Tightening.
- Communication: To confirm bookings, send pre-treatment instructions, and post-treatment follow-ups via WhatsApp or SMS.
- Clinical Records: To maintain a history of your treatments as required by health regulatory standards in Pakistan.
- Marketing: With your explicit consent, we may send updates about new technology or promotional offers.
4. Consent for Clinical Photographs
- Photographs are a vital part of your clinical record.
- We will never use your photographs on social media (Instagram/Facebook) or for marketing without a separate, specific written consent form signed by you.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We only share data:
- With clinical staff directly involved in your treatment.
- If required by law or a court order in Pakistan.
- With secure third-party payment processors if you pay online.
6. Security Measures
We take the security of your sensitive medical data seriously:
- Physical files at branches (e.g., MM Alam Road, Gulberg) are stored in secure areas.
- Digital records are protected by password-controlled access limited to authorized practitioners.
- While we strive to protect your data, no transmission over the internet or mobile network can be guaranteed 100% secure.
7. Your Rights
You have the right to:
- Request a copy of your medical and treatment records.
- Update or correct any personal information.
- Withdraw consent for marketing communications at any time.
8. Contact Information
If you have questions regarding this policy or your data, please contact the relevant branch:
Lahore (Gulberg): Plaza @ 100, MM Alam Road.
Lahore (Johar Town): 10, R-2, Johar Town.
Islamabad: G-20, Diamond Mall, Gulberg Greens.
Sargodha: 149-A, Satellite Town.
- Email: info@aestheticshub.pk